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I Got an Error Code When Making a Purchase

Administrator
  • Updated

If you are having trouble purchasing or receiving an error code, please review the list of common codes and suggestions below:

 Error Code Description Steps to take
213

Error code 213 means that the transaction is expired. It could be because of:

  1. You didn't enter the OTP code into the Codashop payment page in time (if using the Direct Carrier Billing payment method), or
  2. The Codashop system did not receive your payment during the session time (if using Bank Transfer/E-Wallet/Convenience Store payment method).

Please restart your device and try to make a purchase again if you didn't get charged.

But if you already made a payment or got charged, please kindly contact us here and attach your payment proof. So that we could help you to check it on our system.
225

This means that you have attempted to make a purchase using a payment channel that is not yet activated.

Please try your purchase again using a different payment channel.
227 This means that you have attempted to make a purchase using a price point that is not yet active in Coda's system. Please try your purchase again using a different price point.
309 This means that the IP address from which you initiated a purchase is blocked.

Please try to restart the phone if you are using mobile data or restart your modem if you are using WiFi.